Our Values
While we've outlined our history, business and strategy elsewhere on the site, whatís most important of all, as you will hear from our video clips, are the people who make Twinings what it is. The people who turn our mission into reality.
Our goal, as an employer, is to give everybody who works here the opportunity to make a tangible contribution to our success. Achieving that means building a culture that harnesses each individual's potential - and allows them to express their own ideas within a collaborative and innovative environment.
Twinings Ovo values the behaviours as listed below; the more we follow these behaviours, with skill, the faster we will achieve extraordinary results – and enjoy doing it.
To learn more about our values and behaviours place you mouse over the values wheel below.
Aim high
Successful Twinings people...
- Strive to deliver results of which they can be truly proud;
- Relentlessly seek to improve ideas and plans;
- See the potential in situations; often where others do not;
- Respect intuition and experience, as well as hard data;
- Demonstrate rigour and discipline in their thinking, planning and execution;
- Always do what they say they will do.
Collaborate
Successful Twinings people...
- Go out of their way to help each other to be successful and share information freely;
- Seek others’ inputs and challenges; openly share their own views;
- Work freely across the organisation’s hierarchy and structure;
- Work to ensure that one plus one is three or more;
- Give constructive, challenging, straight forward and timely feedback.
Look outside
Successful Twinings people...
- Learn from other business units, markets, competitors, customers and consumers;
- Look to other industries and a wide range of data sources for ideas and inspiration;
- Show active interest in other teams; are happy to take other’s ideas and build on them.
Find new ways
Successful Twinings people...
- Are willing to experiment; take calculated risks and challenge the status quo;
- Seek or create the best solutions; find creative ways around road blocks;
- Thrive in a changing, often ambiguous environment
- Show agility and adaptability
Freedom to act and scope for growth
Successful Twinings people...
- Have genuine respect for the views, talents and expertise of colleagues; trust in their motivation, and believe in them to get the job done;
- Take responsibility, make things happen, and seize the initiative;
- Learn from their mistakes;
- Take responsibility for their own development, and help others grow.