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Our Values


While we've outlined our history, business and strategy elsewhere on the site, what’s most important of all, as you will hear from our video clips, are the people who make Twinings what it is. The people who turn our mission into reality.

Our goal, as an employer, is to give everybody who works here the opportunity to make a tangible contribution to our success. Achieving that means building a culture that harnesses each individual's potential - and allows them to express their own ideas within a collaborative and innovative environment.

Our values define the behaviours that will add value to our business. We firmly believe that by embracing these values and using them to drive the way we work and deal with others, we'll achieve extraordinary results - and enjoy doing it.

To learn more about our values and behaviours place you mouse over the values wheel below.

Our Values Collaborate Look outside Create new ways Aim high Freedom to act

Collaborate - Do it together

Look outside for inspiration and knowledge

Create new ways

Aim high - Make things happen and take responsibility

Freedom to act and scope for growth

Watch Angela Smith prepare a special tea blend for Paul O'GradyfooterWatch Angela Smith prepare a special tea blend for Paul O'Grady

play movie Click here to play video

Learn about TwiningsfooterLearn about Twinings

play movie Click here to play video