As part of the Tea Supply Chain, we operate from three supply centres – in the UK, Poland and China. It’s a working environment with a clear focus on innovative technology and lean operations, where we empower and encourage our people to do things in the most operationally efficient way, minimising all forms of waste. We promote flow, so that different departments engage with each other to deliver a more effective, joined-up service to our customers.  We also believe that everyone is valuable; we constantly look at ways to improve the workplace, create challenge for teams and individuals and exploit our values to continuously enhance our operations.