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Great People Work Here
 

Hours: 25 Hours/week

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

In return, we offer a unique package of employee benefits that help you to be at your best, at work and at home - to show just how much we value you. This role will offer you the freedom to act and the tools to aim high.

About the role:

  • You will be meeting and greeting visitors, contractors and suppliers and make timely contact with their host, ensuring visitors remain in the Reception area until they are collected.

  • You will be taking messages as required and to ensure they are passed on to the relevant person/department in a timely manner.

  • You will have excellent communication skills, to receive and redirect, as applicable, all incoming calls.

  • You will manage the reception area on a daily basis ensuring it remains clean and tidy at all times, reporting any maintenance or cleaning issues through the appropriate channels and follow up to ensure resolution.

  • You will be updating and maintaining the Twinings internal telephone lists to ensure additions, deletions, name changes and departmental moves are captured, ensuring this information is distributed through the appropriate routes.

About you:

  • You will have previous experience of receptionist/telephonist duties, with experience of working in a customer service environment.

  • You will be computer literate, with the ability to use Microsoft Office packages- specifically Word, Excel and Outlook.

  • You will be self-motivated and able to work alone, acting as an ambassador for the Company at all times.You will have the ability to respond positively under pressure, whilst still maintaining accuracy with good attention to detail.

If you think this role sounds like your cup of tea, we’d love to hear from you. Please apply below.
 

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Is Twinings a good fit for you?

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