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Social Impact Manager, Latin America – 12 Month FTC
Buenos Aires, Argentina

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so,  TwiningsOvo delivers
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The Ethical Sourcing Manager is a new role within the Global Social Impact team, reporting to the head of Social Impact and responsible for the implementation of the Sourced with Care programme in Latin America, focusing on tea (camellia sinensis) and herbs (peppermint, rosehips, citruses, etc.) supply chains.

The role aims to go above and beyond issues traditionally covered by social audits in order to understand risks and needs of communities from which we source with a view to address them. The role also involves developing relationships with producers and local and regional stakeholders in order to further support our work.

Part of the global Social impact team, the role will work with Head of function and counterparts in other countries to embed an effective yet realistic, relevant and credible programme - linking sustainable solutions to the commercial needs of the business. In addition to:
  • Engaging with suppliers and producers in Twinings Sourced with Care programmes
  • Building supply chain knowledge in herbs (eg: mapping smallholders),
  • Conducting participatory Twinings Community Needs Assessments (TCNA) in tea estates and herbs farms/growers across Latin America
  • Engaging producers in addressing issues through action plans and monitor progress.
  • Developing and managing projects in the region in partnership with NGOs, as and when required
  • Developing cost effective, sustainable and relevant interventions to address issues found during TCNA
  • Supporting global projects or advise on issues across the supply chain (for example on carbon reduction interventions).
  • Developing networks with key local and regional stakeholders including industry associations, NGOs, MNCs, certifiers and relevant government bodies, in order to develop country knowledge, intelligence, network of support if needed in the future, and to understand opportunities for industry collaboration
  • Participating, as required, in relevant industry bodies, acting as Twinings representative.
  • Working with buyers to integrate responsible sourcing criteria into their buying decisions,
  • Championing the role of Ethical Sourcing within the business.
  • Reporting on sites ethical performances to internal stakeholders. 
  • Supporting the team with gathering and developing communication materials (case studies, pictures, videos, articles)
  • Using the Twinings Ethical database and other tools to track and analyse records of conditions on tea estates and agreed KPIs.
  • Providing additional support as needed for reporting activities.
To be successful in the role, you will:
  • Have a minimum of 5 years’ experience in development work, ethical sourcing, Human Rights and / or sustainable agriculture
  • Experienced of conducting community-based participatory research and needs assessments and/or managing development projects.  
  • Have a clear Understanding of agriculture supply chain related challenges and context in Latin America.
  • Ideally experienced or knowledgeable about carbon reduction interventions in agricultural supply chain
  • A strong communicator, with a good command of written and spoken English
  • Strong IT Skills, with the understanding of Microsoft office systems
  • Someone who role models the ethical values and integrity
  • Able to travel across Latin America up to 50% of the time (when international travel restrictions are lifted).
If you think this role sounds like your cup of tea, we’d love to hear from you. Please apply below.

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

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