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You may provide certain information to R. Twining and Company Limited (Twinings) when you use this website. This policy sets out how Twinings will use and protect any personal information that you give Twinings when you use this website or otherwise in the recruitment process. Twinings may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

If you wish to use our recruitment service, you will need to submit an application that may include personal information such as that listed below. You should only provide us with this and any other information if you agree that we can process the information in accordance with the terms of this privacy policy.

  • name and job title

  • contact information, including e-mail address

  • gender

  • occupation and company details

  • any other information you provide with your application and CV or other correspondence you send to us (by email or post or otherwise)

  • other information relevant to recruitment processes

Twinings may use this information for the following reasons:

  • recruitment and selection purposes (including sharing information with the resource partners (recruitment agencies) we use as part of our selection activities)

  • internal record keeping

  • to improve this website

  • provide aggregate information and statistics for the purposes of monitoring website usage in order to help Twinings develop this website and recruitment processes, Twinings may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual

  • to pass your details to accountants, consultants and other professionals, for the purpose of obtaining professional advice and complying with Twinings' legal obligations

  • use the information to customise the website according to your interests.

Job applications

Your application will only be considered by employees who are authorised to do so and the resource partners (recruitment agencies) we use as part of our selection activities. A manager or resource partner may contact you if they consider that you are suitable for a particular job.
If your application is successful, relevant information will be used and retained for the purpose of administering your subsequent employment.
If your application is unsuccessful, we will hold details of your application for a period of 6 months to deal with any matter which may arise in connection with your application. We may also use the information during this period to consider your suitability for other vacancies within Twinings. If there are any roles outside of Twinings but within the Associated British Foods group that arise during this period which we feel you may be suitable for, we will contact you in order to seek your consent prior to sharing your details. If you would prefer to opt out of further consideration then please email us at hrsharedservices@twinings.com. This should not prevent you from applying to other jobs during this time.

By submitting an application you are also confirming that you have all necessary authority and/or have obtained all necessary consents from any other individuals about whom you have provided personal information to Twinings in order to enable us to collect, use and disclose such personal information for the purposes described above.

Background checks
For certain positions it may be necessary for us to verify the details you have supplied (for example in relation to your academic credentials) and/or carry out background checks (for example in relation to previous criminal convictions). If a position that is, or may be, of interest to you requires background checks, we will tell you about this. We will carry out background checks only where permitted by local law and with your consent.


The internet is not a secure medium. Twinings is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and IP addresses

Twinings may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to collate aggregate information about users. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name/ID


Cookie set by Twinings or third party?



To help secure the cookie information


Duration of the browser being open


This is a temporary cookie file which is erased when you close your web browser. When you restart your browser and revisit our site, the website will not recognise you.


Duration of the browser being open


What level of information the cookies are attempting to indetify


1 year


These cookies allows the web site to determine what the preferred language is when serving content.


1 year


These cookies allows the web site to determine what the preferred language is when serving content.


1 year


This cookie is used by the CMS to identify that you are viewing the site in either live, preview or editing mode


1 hour


This is used to help the hardware understand client traffic


Duration of the browser being open


Google Analytics is a third-party traffic analysis service that helps us understand how visitors use our web site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can opt-out of all Google Analytics cookies by installing a browser add-on provided by Google: https://tools.google.com/dlpage/gaoptout


10 min and 2 years respectively


This cookie is to help us remember that you have seen the cookie message required by law.




This cookie determines whether you are a new or returning visitor.


Duration of the browser being open


This cookie will appear if we are running an A/B or MVT test on a page of the web site that you have visited. These types of test help us to make informed changes to improve the layout or content of our web site through analysis of actions taken by web site visitors


1 year


This cookie is used to track your activities on our web site so that we can personalise your experience by presenting you with content and options that we think will be of interest to you


1 year


This cookie is used to record the application identifier of the visitor that last signed in to the application


Duration of the browser being open

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

This website carries embedded “share” buttons to enable users to easily share pages with their contacts through a number of popular social networking sites. Those sites may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

Other websites

This website may contain links that make it easy for users to visit other websites. If the user uses the links to leave this website and visit a website operated by a third party, Twinings does not have any control over that website. Accordingly, Twinings cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites. Users should exercise caution and look at the privacy statement applicable to the website in question.

Transfer of data overseas

Owing to the global nature of the internet, the information you provide may be transferred to countries outside the EEA that do not have similar protections in place regarding your information and its use.

Other information

By using the website and/or by submitting your CV and personal information and not advising Twinings to the contrary, you consent to Twinings using the data in the way set out in this policy.

Under the Data Protection Act 1998 (Act), you may request details of personal information that Twinings holds about you. A fee will be payable. If you want to make a request, you should write to The Resourcing Manager, R Twining & Co Ltd, South Way, Andover, Hampshire SP10 5AQ.
Questions, comments or requests concerning this privacy policy are welcomed and should be addressed to HR Shared Services Manager at hrsharedservices@twinings.co.uk

For the purposes of the Act the data controller is R. Twining and Company Limited, company number 00525071, registered address Weston Centre, 10 Grosvenor Street, London, W1K 4QY.

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